Refund Policy
Our policy lasts 7 days. If 7 days have gone by since your purchase was delivered, unfortunately, we can’t offer you a refund or exchange.
We do not accept returns for refund or exchange, at the exception of items damaged in transit. To be eligible for a refund, your item must be unused, unopened and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the products at info@hannahmwatches.com with pictures of the damaged items. Upon the receipt of the damaged item, we will ship out a replacement, if available. If a replacement is not available, we will contact you and we will find a solution together.
Lost or Stolen Packages
Hannah M Watches is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Hannah M Watches will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
We do not accept returns for refund or exchange, at the exception of items damaged in transit. To be eligible for a refund, your item must be unused, unopened and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the products at info@hannahmwatches.com with pictures of the damaged items. Upon the receipt of the damaged item, we will ship out a replacement, if available. If a replacement is not available, we will contact you and we will find a solution together.
Lost or Stolen Packages
Hannah M Watches is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Hannah M Watches will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.